RBS accused of fraud and forgery by customers and ex-employee

Former business clients of the Royal Bank of Scotland are accusing the bank of systematically manipulating documents to cover up wrong doing.

In an exclusive interview with the BBC, a former RBS employee has come forward to support allegations of document manipulation within the bank.

RBS says it categorically denies document manipulation and forgery.

Mark Wright started working for NatWest Bank in 1988 and was still there in 2000 when it was taken over by RBS.

In 2005, Mr Wright accused two former RBS colleagues of concocting bogus complaints purportedly from five of his customers.

He says the employees were from the bank’s Group Compliance Unit established to deter misconduct and malpractice in RBS. He referred to the unit as the bank’s “police”.

Mr Wright’s five customers later submitted statements contradicting the bogus complaints. The two accused compliance staff subsequently left the bank.

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